Scope
This policy applies to the EDC3D app, this static website and support requests you send to the EDC3D developer ("we" or "us") at the email address on this page. The app is currently an offline 3D EDC fidget tool that requires no account. This policy describes the features of the current version.
Your device's operating system, app distribution platform, email provider and website hosting provider may process data independently. These situations are explained separately below and do not mean that the app actively uploads your data.
App and local data
The current app does not create user accounts, include ads or third-party analytics or advertising tracking SDKs, or upload usage records, device identifiers or your creations to us through an in-app network service. Models, materials and sounds come with the app, and core functions work offline.
To remember your choices the next time you open the app, it saves the following on your device:
- Preferences such as object category, play mode, spinner style, metal finish and surface roughness.
- Sound, laser sound and haptic switches, volume and haptic strength.
- Text, drawing strokes, content type, position and size saved separately for the Slider and Push & Turn.
- The content, actual marks and progress of engraving you have started, so completed or partially completed work can be restored.
- Free trial time already used for each premium object, to preserve the remaining time.
This data is saved using system-provided local storage to display your creations and restore your experience, not for profiling or personalised ads. We have no app server from which we can retrieve or restore this local content.
Purchases and restoration
Permanent unlocking is handled through Apple's in-app purchase service. The app reads store products and local prices, and uses StoreKit to verify transactions and unlock entitlements. We do not receive bank card details or other payment credentials. Checking prices, purchasing or restoring purchases may require a connection to Apple services or sign-in to an Apple Account. Apple's rules apply to the related payment and platform data processing. Entitlements already verified and saved on your device can be used for offline play.
Device permissions
The app plays sound and uses haptic feedback supported by your device; it does not record audio. Its 3D display uses a virtual scene rather than the camera. Current features do not request access to the camera, microphone, contacts, photos, location or advertising tracking.
You can turn sound or haptics off in app settings. Available effects depend on your hardware and system settings. Turning feedback off does not affect your locally saved creations.
Website visits
This website consists of static pages, with no user accounts or online submission forms. The hosting configuration enables Cloudflare Web Analytics and may inject a JavaScript beacon into delivered pages. It measures visits, page views, page paths and page-loading performance to help us understand website usage and improve performance. According to Cloudflare, this analytics service does not use cookies or local storage and does not fingerprint visitors. We do not record object or finish preview selections as custom analytics events.
To serve the website and its analytics, your browser sends requests to Cloudflare and the hosting infrastructure. Hosting and security services may process request data such as IP addresses, access times, requested paths and browser information for delivery, security and troubleshooting. Security features may set cookies separately from Web Analytics. Processing locations and retention depend on the provider, its configuration and applicable service policies. Hosting logs and website analytics are separate from the app’s offline play and on-device data.
Opening the HTML files in this directory locally does not require requests to a website hosting provider. If you follow an email or external link, the relevant service's data handling rules apply.
Email support
When you choose to email us, we receive your sender address, message and any attachments or troubleshooting information you provide, so we can reply, investigate and follow up on your request. Your device model, system version, app version and reproduction steps are usually enough. Avoid sending passwords, identity documents or sensitive information unrelated to the issue, and hide personal information in screenshots.
Gmail provides the support mailbox. Email transmission, storage and any processing across regions are subject to the email provider's rules. Sending email is optional and is not required for the app's core functions. We do not use support emails for advertising or sell them to data brokers.
Retention and control
Local preferences and creations stay on your device until you change, replace or delete the relevant data. You can adjust preferences, edit drafts or start a new engraving in the app. Drafts and actual engraving marks are saved separately, so changing a draft does not necessarily replace a completed creation.
To remove all of the app's local data from a device, use the system's Delete App option. Offloading the app or keeping its documents and data may not remove everything. System backups may retain copies, which may be restored after reinstallation. Manage these copies through your device's backup and restore settings. We cannot remotely delete system backups or recover lost creations.
Support emails are retained only for as long as needed to handle and reasonably follow up on a request, except for records we must keep by law. You may use the contact email to request access to, correction or deletion of support information we actually hold, or to exercise other personal information rights under applicable law. We will respond within the time required by applicable law. To avoid accidental deletion or disclosure, we may take necessary and proportionate steps to verify the connection between your request and the original email. The app has no account to close.
Data security
We minimise data processing and do not operate a cloud library for the core fidget experience. Local data benefits from the operating system's isolation and security mechanisms, but device loss, unauthorised access, system faults or backup problems can still affect it. Protect your device, keep the system updated and manage backups according to your needs.
No storage or transmission method guarantees absolute security. If we discover a security issue affecting personal information we process, we will take appropriate action and fulfil any notification duties required by law.
Children
We do not actively collect children's personal information through the app. Children should use the app and send support emails under a guardian's guidance. For users under 14, a guardian should contact us on their behalf. If you believe a support email contains a child's personal information that should not have been provided, contact us so we can verify the situation and take appropriate deletion or protection measures.
Policy updates
We may update this policy as features, data handling or legal requirements change, and will revise the date on this page. If we add accounts, online features or other new personal information processing, we will update the relevant information and provide separate notice or seek consent where required by law. Use of a previous version is not authorisation for undisclosed new processing.
Contact us
For questions about this policy, personal information requests or support, contact the EDC3D developer at zpf772593693@gmail.com. Please include "EDC3D Privacy Request" in the subject so we can identify and handle your request.
For the app's usage rules, see the Terms of Use.